It s based on modern technology stack that provides high reliability flexibility scalability and extensibility.
Support desk software open source.
Otrs mantisbt request tracker osticket bugzilla brimir phd help desk liberum glpi simpledesk sinergia freehelpdesk adefhelpdesk eticket triage are some of the top help desk software open source.
Its free version supports one technician and up to three customer agents.
All that is required to run liberum help desk is windows server running iis.
The software can be deployed on the cloud and on premise.
Help desk software is a software application developed to capture track and maintain customer queries online.
Top help desk software open source.
This customer service software allows easy customizations to meet unique business needs.
Diamantedesk is free open source easy to use help desk solution.
It is a one point contact for customer issues and their fixes.
The messaging and mail functions are very convenient as well due to automatic pipelining.
It allows agents to connect with one customer at a time and resolve the customer s query.
The dashboard is very simplified and it stacks various functions and processes on a single screen.
Connectwise control is a help desk and customer support solution for small and midsize businesses smbs.
The help desk software is written in html and asp and is easily modified and customized.
Its multilingual capability is very useful as well.